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Anonymous
We just had to replace the engine block in our 2018 Ford Escape. It had 84,000 miles but that is not enough to warrant a new engine. We paid $7000 of the total $11,000; Ford paid $4000 but refused to do anything else. There was a design flaw that allowed coolant to leak in the EB engine, and Ford knew about this problem. They offered a replacement but that expired in 2022. After 50 years of owning Fords of various models, we will NEVER buy another Ford. They no longer produce quality vehicles and they do not stand behind their product. An online search showed many owners of 2018 Fords had the same problem, and there have been class action suits related to the issue. A much smaller complaint: the paint around the windshield is flaking off, also experienced by other owners of models with blue paint.
4 weeks ago
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Ford has a 1.5 average rating from 270 reviews

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