I ordered a bunch of things about a month ago (over $250) before my induction due date for my pregnancy. I got the package and they were all wrong items. It had small size bras and shoes. I was 10 month pregnant, small size bra and those tiny shoes will not have fit me. Obviously forever21 messed up my order with someone else. I called the customer service line, the representative said I will get my money back and if I can take pictures of the items that I received and email it to the company, so I did. They sent me a fedex return label through my email and I shipped it back. Almost a month later, still haven’t received my money back. I have emailed them a bunch if times, no response. I have shopped with forever21 for over a decade. Never returned anything or complained about anything. This is very disappointing! Never again shopping with them. They need to refund my money!
3 years ago
Forever 21 has a
2.3
average rating
from
168
reviews
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