I ordered a bunch of clothes online, they were all poor quality. On one of the clothes the zip broke the moment I tried to zip it on and the stitching was coming off and just because they were on sale items they refused to take it back. And when I tried to talk to them on the online chat they did not wait for me to respond and just ended the conversation. Extremely disappointed. Poor customer care. I have been a regular customer but after this experience I’m never shopping at F21 again!
5 years ago
Forever 21 has a
2.3
average rating
from
168
reviews
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