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Anonymous
I made a online purchase and the package never tuned up. The ON TRAC (Shipping company- the worst one) tracking shows as delivered after going missing for 15days, but I never got my order. Customer service is pathetic, as they never get on call. They put me on hold for 40 min but never no one spoke, nor got back to me even after repeated mails and calls. I’ve never seen any online shopping this worse. I would give 0 stars because my anniversary dress that I ordered never came and my money in vain. I would say keep the change FORVER 21.
5 years ago
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Forever 21 has a 2.3 average rating from 168 reviews

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