If I could give their customer service less than 1 Star, I would. I received the wrong item and did everything I was supposed to do to send the item back in exchange for the item I actually ordered. It took 3 emails and 5 twenty minute long phone calls to finally get the shipping label to send the item back. They have absolutely NO value for the customer and constantly cut me off in the middle of my explanation. Never again!
4 years ago
Forever 21 has a
2.3
average rating
from
168
reviews
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