I purchased 3 jackets. A camo a jean and an army green. All smalls. They were Huge!!! And I mean Huge! Big deal right? I started the return process. They were going to take 5.99 out of my refund to pay for shipping. annoying... but ok! Well I shipped it out the same day (3/2) a received it. It is now 3/24 and they still haven’t received my package! (The date keeps getting pushed out) so I call customer service. HOW RUDE ARE THEY! I swear I will NEVER ORDER ANOTHER THING FROM THIS SHITHOLE! They act like it’s normal to take 3 weeks to send/receive a package. they Kept me on hold for 1 hour and 8 minutes to tell me “Yes that is normal delivery time you will receive a email when we get it” Forever 21 is removed from my phone. I will be blogging my experience with them. Hopefully others never have to make a return.