I ordered a necklace and a braceless for my wife christmas gift in Nov 2019 and paid in full, after several months and so many back and forth i received the products, my wife used them and after one week they both started to turn colour, Very bad and cheap finishing, i contacted their customer service after spending so much time on internet(they dont give you any cell#) to let them know of my issue, they just keep apologizing for inconvenience situation but don't rectify the issue, as of today June 3,2020 i have not received any substitution and am very shamed of my wife for what they did, Do not ever waste your money on this oversee company as they only riping you off with cheap product