The flowers are very nice but how sad that the customer service is terrible. They are extremely unhelpful over the phone. I had reoccurring deliveries set up with them last year, before and a few times the flowers did not arrive and when I called could never prove that. Tried to cancel and they took forever. Next year made a mistake ordering a gift. And guess what they do not tell you what is the contents. Randomly I checked online and it had lillies. The recipient is allergic to lillies. Worse thing they said they cannot replace flowers for people who have allergy or simply delay to the following week when the arrangement does not have the allergen. So it will a rather awful gift now to arrive. Not inclusive and completely inflexible and insensitive. Waste of money. Please watch out with them