am very disappointed with this experience from freddies flowers,which i was not expecting. I signed up to recieving flowers early in the week,which the website showed the flowers will be delivered on friday (02/04/2021).i thought perfect nice start to the weekend. I called up today at 17:00pm to confirm they are still being delivered as the recipient has been at home all day waiting for them with her children.Only to be told that delivery date was yesterday (which no delivery was made anyways) ,and i can arrange a replacement for Wednesday.That did not make any sense to me,why would your website show incorrect information, which i checked today showed as flowers being delivered today. I said to your colleague which i believe her name was Molly, who is going to compensate for the incorrect information, inconvenience and time spent at home waiting for a non existent delivery. to which she said she can send out a vase as goodwill with my next delivery of flowers, but no replacement of flowers will be sent.how is that a gesture of goodwill?? I am really really dissapointed with this experience.I expected more as im always seeing freddies flowers on my social media.