I have been very happy with Freddie’s Flowers since the first lockdown and the very few little niggles I’ve had have been courteously and efficiently resolved until 2, weeks ago when my flowers were disappointing. Two of the three Chrysanthemums were damaged and dropping. The flowers are not cheap and so I contacted Freddie’s by phone and was told to send an email and attach photos, which I did. I heard nothing and so rang 2 days ago and was told by Shola to resend as they had not received anything. I checked my emails and they definitely sent. I sent the photos again, but still no response. In view of the higher delivery price, too I think that I shall have to reconsider my allegiance to Freddie’s. Such a shame! Rosemary Faulkner