Horrible company to deal with! I first was sent the wrong finish on the lantern I ordered after waiting on it for two months, which I was aware of at time of ordering. I was told to repackage the lantern ( not a easy job) and send all parts back. I had purchased a scroll top and was told to send it back which I did. When I received new correct finish on lantern -They did not return my scroll. Mailed it separately and it looked nothing like the first one they sent and had no hardware to attach it to the lantern. Received new scroll on June 1st. It is now July 19th and I still do not have anything to attach it with. I have talked to the maker and French Market Lanterns. I have even requested that they just tell me what to go buy to attach it. We are building a new home and we also have a gas stove, which means the gas people will have to come back yet again to hang this lantern. I have sent texts, called and no one ever responds. No one is ever available to take calls. The few times I have talked to someone they say they are taking care of it. I requested they overnight on June 1st. I never write reviews good or bad, but something needs to be done. I hope no one else has to go through this.
3 years ago
French Market Lanterns has a
4.6
average rating
from
370
reviews
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