Although the product is excellent, and I have tried several of theirs, The shipping and/or product availability is not disclosed up front. My last order had multiple delays do to the sourcing farmer not having enough employees to pick the product. This resulted in a cancellation of the shipping of the order, and then another delay after that. No communication came to me regarding these delays - I only found out by reaching out to the company - Customer service should be a bigger priority, and the customer should be notified immediately of any delay in shipping the product. Just makes common sense.
4 years ago
The Fresh Chile Company has a
4.8
average rating
from
5,513
reviews
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