Ordered flowers and chocolates for my wife. Trying to do a nice thing for her because she's been so busy with work and our 1 year old daughter. Ordered two days in advance. Day of I was expecting to get a delivery notification while I was at work and wife was at home with baby. Never got one. Got home at 3pm still nothing.... website says residential deliveries are completed by 6pm. 6pm comes around, nothing. 7 pm nothing. 8 pm nothing. Customer service told me they would give me 20% off. Still hadn't even received them, so I have to pay 80% for items I didn't get?? Canceled my order, will make one hundred percent sure no one I know will ever use this company, ever. F you all right in the face.