I WILL NEVER ORDER FROM THEM AGAIN! I ordered a flower arrangement the day before I needed it to be delivered and paid the extra fee to have them delivered before noon. Noon came and went and no flowers were delivered. I had to stop what I was doing and call them so they would refund me the expedited charge. Then they guaranteed the flowers would arrive by 6pm which was fine because that's the latest I wanted them delivered. But no...so, I had to take more time and find out where the flowers were and wanted to cancel my order because the people I was sending them to already left from the location. At 7:15pm, they finally showed up...without the people there who should have received them. TERRIBLE SERVICE!! NEVER AGAIN!!!