I ordered a few days ago flowers to a friend for her birthday. After I placed the order I realized I made a mistake on the day, I had set the day two days before the day I really wanted the flowers to be delivered. I immediately emailed and equested to change the date, they guaranteed that they would make sure the flowers would be delivered on the right date. To my surprise I just received an email saying that the flowers have been delivered...on the WRONG DATE .They were not able to manage a simple change, completely incompetent. Will never use this service again.