Ordered flowers night before. Paid extra for the same day delivery (since after 3 pm is next day AND same day) plus extra for the expedited so it would be there by noon. Started questioning order around 1230 and until 430 pm when I canceled the order they were "investigating ". Couldn't tell me what florist was used, if it was actually out for delivery or if it would even arrive . Canceled the order, contacted a local florist who was closing within the hour. She started making an arrangement based on a description I was giving her AND delivered it to the funeral home WITHIN the hour!! I can't swear this isn't the same company I ordered The Lavender Rose and Lily Bloom for a service and it came in a vase with a bow so big you couldn't see the three flowers they sent. Never again and would certainly suggest try local if needed immediately or 1800flowers if you have time for the delivery.