They did a good job LY.. After literally 4 attempts “live” this year, I had to give up.. Humbly, with all due respect, I could not understand one representative (HEAVY (country omitted) foreign accents, I could not understand them nor could they understand me.. (*I do well with accents, born and raised in the most diverse (ethnically, culturally) area on Earth).. How bad? Verrry slowly: “B” as in boy.. O as in orange.. N as in new” etc.. “Could you repeat the name to me?” I asked.. “Yes sir.. Baji Byna..” Her first name was/is Bonnie, her last is not Byna.. ALL reps were very polite, and they were trying very hard.. I had to politely exit, pay more at another site.. I sincerely applaud anyone who can successfully place an order by phone with this company.. I “get” labor/staffing is probably cheaper abroad, all good, but.. They’ve made a bad business decision, I’ll leave it at that.. ✌️