I have used this company for years and have always been pleased with them until the last 3 years One year my order was delivered to the wrong person and they could not track who they delivered them to Last year I paid for same day and they were delivered 2 days later This year is a joke. Thought I would give them one more try as I had a credit Paid for same day. Receiving email advising that was not done and they will deliver on Saturday. That didn’t happen Today I got an email that the florist no longer had the arrangement I wanted and asked if I wanted another one. I agreed to that and then 2 hours later they called me and said they couldn’t find a florist to deliver them today. But would deliver tomorrow. Also the credit I received from last year was not applied to my order when I asked them about that they stated the arrangement I ordered was already discounted and they could not apply another discount. Oh but they did refund back 13.00 on this order for the issues I am done and will never use this company again. This is totally unacceptable