This is the worst company. I ordered my Mother flowers day before her birthday. It was same day delivery so it would be there on her birthday. I receive an email stating " We are sorry for the inconvenience but the delivery is going to be a day late. I contacted the company and reassured it was going to arrive on the 25th. I contacted the company to confirm that delivery was going to be made today. The representative informed me my order was at the florist and delivery was going out today. Much to my surprise I receive another email hour later. This is email stated, " We apologize for the inconvenience however there is a delay your order won't be delivered until the 26th. I was lied to by the representative I had to fight to get a full refund. My mother did not receive her flowers. I am disgusted by the lack of customer service. I was told I can give you 10% off and flowers will be delivered on the 26th. . I really felt this company did not care about my order, my special occasion or me as an individual from my interaction with customer service. This place is complete GARBAGE!!