Terrible business. I chose a bouquet from their website, and the bouquet that was delivered, was completely different and smaller. Customer service is clearly not in this country, they don’t speak basic, English, and they don’t solve problems. After I placed my order, I called customer service to make sure the delivery would be the same as the picture. I was assured that it would be. I also asked why was I charged the full price instead of the 20% discounted price that is on the website. Her answer was because I ordered online. I cannot tell you how disappointed and angry I am at these people. These flowers were for a dear friend whose mother died of cancer. I sent her mother‘s favorite flowers to her. Or I thought I did. I will not ever use this company again. Nor should you. Terrible terrible company, terrible terrible people .