I would never order from this company, I ordered a Fruit basket for a friend that had surgery. I looked at many companies but this company said it could be delivered the same day. Their advertising in false. I waited the whole day and it was never delivered. I contacted them the next day and advised it was not delivered and there was an expedited fee. They refunded the fee and advised they scheduled the delivery for as soon as possible. I contacted them again on Saturday night and they said they would investigate the situation and get back to me. I wrote them on Sunday and advised 2 days had passed without delivery. I did not receive a response as to any type of immediate action they would take or try to get it delivered. I wrote them again today (Monday) and advised if it was not going to be delivered then to cancel and refund my monies.
I am appalled at their lack of communication or any urgency to try to determine the issue or send another basked ASAP. I purposely chose them due to them advertising Same day delivery. Horrible communication and service.
10 months ago
From you Flowers has a
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