My husband ordered me 2 Dozen Rainbow Roses, for our 42nd Anniversary. He was sick and unable to go out. They arrived in a hot UPS truck, completely wilted. The edges were browned. Many of them were not salvageable when they arrived. The rest lasted less than one week. I contacted the company regarding this issue. They told me my husband needed to contact them. He did, added pictures, they refunded $8.56. Complete waste of money. These photos were after I placed them in my vase, after receiving them. I did clip the bottoms off (under running water) added the preservative before placing them in my vase. He spent over $70.00 on this bouquet of wilted roses.