How is this company still in business? I'm angry at myself for not researching into this company before ordering. Like many others, I expected to have flowers delivered for Mothers day....3PM on Sunday? No flowers. 5PM? No flowers. Contacted customer support (outsourced from another country) they said wait until 6PM and kept copy and pasting generic responses with no sympathy for their errors. 7PM? No flowers. I told them to just cancel the order as it was obviously not going to be delivered that day. This was supposed to be a special day for my mom and it was important that they were delivered as I ordered them weeks in advance. Flowers are something that is time sensitive and supposed to be delivered on special occasions. Don't take on business if you can't handle the demand and don't make promises you can't keep, especially with a sensitive issue like this. I'm convinced this company is 100% scamming customers and cancelling orders and issuing partial refunds. They said they cancelled my order and issues a refund and I did see an email saying the refund would be paid in FULL in 1-3 business days, so I will update this review when that happens. Absolutely terrible company.