The assistant that has worked for me for over a decade retired (and last day) on July 3. A week prior I selected their best bouquet, and set the delivery date for, July 3rd. After Midnight I received an email from them informing me the didn't deliver, because they "couldn't find a florist." They'll deliver on 7/5, if "that's ok?" This isn't the first time they have done this to me. I assure you, it's their last. DO NOT USE THIS COMPANY, RUINED ON OF LIFE'S most precious moments, failed all the way around, and the sub-par service and lack of resolution, worst "business" on the internet.