I ordered flowers for my mother's birthday with delivery scheduled for July 9. I was contacted on July 9 and told via email that the flowers could not be delivered until the next day and I would receive a $3.17 refund. On July 10, I contacted them when the flowers were still not received. I was told they would arrive that day. At the end of the day on July 10, I was emailed and offered a 10% credit on a future purchase because they could not deliver until July 11. I asked to cancel the order and expect a full refund. Do not ever purchase from this company. Total fraud. I wish I had read the reviews before ordering.