I am extremely disappointed with the outcome of my recent order. Not only did the florist fail to deliver the flowers on time, but there was also a complete lack of communication regarding the delivery status. I specifically ordered these flowers to be delivered on July 31st. No one called to verify if someone would be available to receive the delivery or if the flowers should be left outside. They simply did not deliver them. When I followed up, I was told that the delivery would arrive before 11 am on August 1st. Unfortunately, this promise was also not kept, and the flowers were not delivered until the afternoon. To make matters worse, the delivery that was eventually received looks nothing like the photos. There was no mug included, half the flowers were missing, and despite paying for the deluxe version, the bouquet was much smaller than expected.