This company is horrible! I ordered a premium arrangement, and this is what my mother received! Pictures are below. I was absolutely appalled at the bait and switch they pulled. This cost me $76 after delivery. I contacted them immediately and they offered a partial refund or a redelivery. I opted for the redelivery so that my mother could receive what she was supposed to. They assured me that she would receive a redelivery in the morning. By 3pm the next day, nothing had been sent. I contacted them again and they stated that it the redelivery was never processed because they "had an issue with the previous flower company" and needed to use a different company. But had I not reached out to them again, the redelivery wouldn't have been processed or done at all. I am very disappointed in this company. My first interaction with them was great but I realize now that was because I ordered a premade gift basket. Their flower side? Forget it!