I have tried twice using this service. Both times I gave ordered I got an email saying the order was canceled due to no availability of a floral service in the recipient’s area. If there was a means to give this company zero stars, I would. Their customer service is deplorable, and they give a high-sell pitch with the wording to “redeliver at another date@ or offer a gift certificate. They do not take no for an answer very well. They sent me a confirmation email notifying me of a refund. It is also very difficult to get a manager on the line when customer service gets difficult. Do not use this company for any reason!