I had a horrible experience with this company. I put in an order and also paid the extra to have it delivered the next day and they never delivered it or even contacted me to let me know they could not deliver it. I called them and all they could say was they were sorry, and they would add more to my flowers and deliver it the next day and also give me 20% back credited to my card. The next day came still no delivery and no contact to update me and let me know they couldn't find anyone to deliver my flowers, so I cancelled my order and demanded my money back. This is horrible service and bad communication. I will never order from this company again, or refer anyone to this company at all.