I ordered a bouquet for my mother's memorial that was today. I ordered it last week so that it would get there on time it did not it was supposed to have been delivered yesterday they didn't even reach out to me I had to call them and argue with a customer service rep to talk to a manager because the flowers were never delivered he offered me my money back and a $50 credit that's great except that I will never use this company again!!! I also suggest you don't use them!!! This is the second time that they have royally screwed up a delivery of flowers for me. I paid over $80 for a beautiful flower arrangement for my mother's memorial that I cannot attend and instead we got nothing!! I wouldn't even give them a one if there was a negative row they would get a negative for me!!