This is by far the worst flower delivery company I have ever encountered. I had someone call to verify the order and they barely spoke english.I could not understand half of what they said then they started to yell at me. When I asked to speak with a supervisor she gave me some explanation. However, I could not understand it because she barely spoke english. After speaking with the supervisor and getting no help. I asked what we needed to do to cancel the order. I was told that I could not cancel the order because I did not place it.My husband would have to call in cancel the order. I was also told if it was not verified in twenty four hours, it would automatically be canceled and refunded to my card. When I asked whom to contact to make sure that the refund was processed properly. I was told we don't give out that information. This place is a total scam, and they are using people from other countries to access credit card information. Don't waste your time or money and follow up with a complaint to the better business bureau.