Ordered a sympathy arrangement for a funeral on 11/9 that cost me $152.00. They delivered it to my home address. They didn't even knock or call me to confirm or ask "are we at the right place because this looks like a residence? The thought never occurred to them! The sash ribbon was not printed using a professional printer or printing service. They used their hand to write on the ribbon! It was the ugliest thing I ever seen! The handwriting was so horrible and sloppy, I imagined a 5 year old did it! I called immediately and asked them to come pick up the flowers and deliver them to the right place. They refused. After some back and forth, I got a full refund. I will never ever use the trash of a company again. All I see are 1 star reviews