**Review: One Star** I had a terrible experience with this flower delivery service. I ordered a $300 bouquet for my girlfriend to celebrate our three-month anniversary. The flowers were supposed to be delivered within a four-hour window, but they missed the timeframe. Since my girlfriend was leaving work, I explicitly told them NOT to deliver the flowers if she wasn’t present. They assured me the order was canceled—but then still delivered it anyway. The bouquet was left unattended at her workplace, and a coworker ended up reading the personal card meant only for her, creating an incredibly awkward and unpleasant situation for both of us. To make things worse, the flowers looked nothing like the picture online, which was a huge disappointment. While they did issue a refund, it doesn’t undo the aftermath of this mess. Their customer service was horrendous as well. Many representatives couldn’t understand my questions due to a language barrier, and when I asked to speak to someone else, they refused to transfer me. They repeatedly assured me they understood my requests, but they clearly didn’t. Beautiful flowers mean nothing when the delivery and service are this disastrous. I’ll never order from them again, and I recommend avoiding them unless you want a stressful experience.