I'm 64yr retired senior and I'm SOO DISSAPOINTED with YOU FLOWERS!!! MY BROTHER IN LAW PASSED AND IT SADDENED ME I COULDN'T Afford to GET THERE. SO I ORDERED FLOWERS w/1800 flowers ON THE 26TH OF DECEMBER $92.00. 27TH CONTACT THEM INQUIRING WHY NOT THERE THEY CLAIM NEEDED A NAME. (ALL INFO NEEDED WAS LISTED W/ADDRESSES AND PHONE NUMBERS. I checked 3 times made sure all completed correctly. NO CALL NOT EVEN TOO RECIPIENT... I INFORMED TO JUST DROP OFF FLOWERS TO DESIGNATED ADDRESS LISTED. THEY TOLD ME THEY WILL DELIVER ASAP ON 27TH FOR 2- 3 DAYS- NO DELIVERY N I PAID FOR NEXT DAY DELIVERY! THIS WAS THE 1ST AND LAST EVER DEALING WITH THEM!!! I ORIGINALLY ORDERED WITH 1800 FLOWERS ANYWAY ✨ I DON'T KNOW HOW THEY GOT MY ORDER!!! THIS WAS THE WORST SERVICE EVER!!! IT MEANT MORE TO ME THAT THEY RECEIVED THE FLOWERS THAN A REFUND!!! IM SO DISSAPOINTED WITH THE POOR SERVICE RECEIVED AND THEIR APOLOGIES EACH CALL I CALLED TRIGGERED ME!! THIS GAVE THEY'RE INCOMPETENT!!! BAD ENOUGH I COULDN'T BE BY NY SISTER'S SIDE AND THIS IS THE SERVICE I RECEIVED! YOU FLOWERS ✨ DO BETTER!!!