I made an order and without informed me, they didn't deliver it. When I called them, their reason was, we called you to check that if you are the one who ordered it. To begin with, they didn't call and they are not my bank either to check that. They offered me a $20 gift certificate and that means I need to go back to them to use it. I asked them to use the money to upgrade the order. Thy agreed with that and they offered me next day delivery. As soon as I hung up the phone, I received an email that to let me know the delivery will be after 3 days. It was a very time sensitive order. I don't recommend them to anyone.