I ordered and paid for a Premium Size Arrangement that was supposed to include chocolates, a vase, and a bear. However, what I actually received was a small arrangement with only the vase—no chocolates, no bear, and definitely not the premium size I paid for. When I reached out to customer service, I expected them to fix the issue by sending the missing items or offering a fair refund. Instead, they only offered me a $20 refund, which didn’t come close to covering what I paid for the missing items and the downgrade in size. Overall, this was a disappointing experience. I would not recommend From You Flowers due to their failure to deliver what was promised and their unwillingness to resolve the issue properly. I’ll be looking for a more reliable flower delivery service in the future.