This is the 5th or 6th time I've had The misfortune of doing business with this company. You would think I'd learn, but I guess not. So I placed an order for an arrangement to be delivered the day before Valentine's Day. And it got there on time, but within one day all the flowers were dead. This problem happens each time I've done business with this company, and then you can't get to anyone that can speak English enough to get the problem worked out. They're "customer service' is it best a joke. I will never do business with them again and every time I get a chance to warn someone away from this company I'm going to do so. You would be better off getting flowers at a convenience store as to using this company. Be warned!