I order 3 dozens roses for my wife on Feb 4th to be delivered at her work on valentines day. The 7th I realized her schedule had changed and I sent A email to them to ask if I could change delivery date or address since it was only the 8th and the flowers hadn't been sent yet? They wouldn't allow it in any kind of way. Even when i offered to pay any difference. Wasn't happy but ok my fault. The flowers They arrived brown topped an 2 pcs of baby's breath in 3 dozen roses. Sure didn't look even close to the picture! Feel like I could have went to walmart and got 10dozen an it looked 100x better for the same amount! Won't be using them again.