I ordered flowers for my mother-in-laws 84th birthday. I received an email they were delivered. I called her and bo delivery was receiving. I recently inquired twice about not receiving the delivery of this order. I never received a response. I called back and was told they were left between the doors, but she does not have a screen door (only one door.) Called back and left them know this and never received a response. Just to let you know, the flowers were actually placed in a storage building in the back parking area of the townhouse with no note nor voice mail letting the recipient nor I know where they left the flowers. The only reason the recipient found them was totally by accident when she went in the storage building to get something. This is absolutely unacceptable delivery service and not good customer service from you either.