An hour after I placed online order, called to change delivery date because recipient, unknowingly, was going to be away that day. They could not change date kept saying I would have to contact courier. I called courier and they didn't have record of shipment since order had not been processed. Contact "fromyouflowers" and they couldn't even give me phone number of business who would make my order. 48 hrs. later was notified order had shipped.. Was a mess...will never use them again. They couldn't manage to do something so simple..change the delivery date.