Would give no stars if I could.. My original order was supposed to be delivered on a Monday to my Mom on her birthday. It was NEVER delivered. The next day when I called they said that they would redeliver it. The driver called my Mom and said they were at a completely different address then the address that I have entered into their website system online! HOW??? Now the flower shop is saying that they are unable to deliver my Mom her flowers! This is completely ridiculous, it was her birthday! And now she didn't get my flowers on the actual day of her birthday and you are making it stressful for her to even receive them, LATE! It is completely unacceptable. DO NOT ORDER THROUGH FTD FLOWERS!