I ordered a Christmas arrangement to be delivered the Friday before Christmas. I received 2 notification before Christmas stating that my order could not be delivered. I was then told it was scheduled to deliver the day after Christmas. December 26th came and went. I then received a cancelation notice that said they could not deliver as the product was not in stock. I was offered to either have another boquet of the florists choice delivered or a 30% refund! Of course I complained and was given 100% refund and was told a complimentary boquet would be delivered on 1/2/2025. The refund arrived but no delivery. I will never use this service again. Buyer beware and read the Google reviews!!