I 10/10 DO NOT recommend anyone shop with this company. My experience was beyond frustrating and unprofessional. For starters, they advertise same-day delivery, but that is a complete lie. I placed an order expecting it to arrive the following day, as promised, but it never showed up. When I followed up, they assured me it would be delivered the next day and even gave me a specific time. Guess what? Still no flowers. When I called to request a refund, they tried to pressure me into accepting a small partial refund while still delivering the flowers. I mistakenly agreed, thinking the refund would cover the full amount—it didn’t. When the flowers finally arrived, they looked absolutely nothing like the picture. The arrangement was supposed to be full and beautiful with the specific flowers I ordered, but instead, I got eight random flowers surrounded by a bunch of greenery. I called again to request a full refund and for them to pick up the flowers. The customer service agent was dismissive, talking low and tried to rush me off the phone while only offering another partial credit again. I refused to hang up until I received an email confirmation of my full refund. The email even stated that if the funds weren’t returned in the timeframe promised, I should contact my bank—so clearly, they running game on people. This was an absolute waste of time from start to finish. Terrible service, misleading advertising, and awful product quality. Save yourself the headache and shop elsewhere.