Bought flowers for our anniversary, was first told delivery by 2 pm, then 8 pm. Delivery never made. Called customer service to be given a call center overseas whose answer was sorry, we will deliver them tomorrow. I explained our anniversary was today, and all he could say was tomorrow. I asked him if he realized my wife was expecting flowers on her anniversary, his answer was, we can send her an apology email. Thanks FTD. You had no problem taking the money. What's the excuse? It's not Valentines Day. We live in a small town. How can you not deliver flowers in a 14 hour window? Thanks for ruining our anniversary.