My daughter sent me flowers, they arrived out if water, nothing around the stems, two sunflower heads were broken, roses blown, straw flowers wilted. I call the number on the gift box and was told they had no record of sending me flowers. Gave them all the information on the shipping label, and was told to call back with correct names of sender/reciever! This is the second time...and the LAST time we do business with this group. Customer service is DEAD my friends! There's the way it is...and the way it ought to be...and that's the difference in my generation and these morons! Might as well thrown a hundred dollar bill on the ground!