Awful experience. They delivered a bed from Oak Store, one part looked like it was wrong so i queried it. They they tried to get me to sign a paper that said i had refused for them to open the parcels and check damage - I had actually said yes to this. I said i would write what had happened on the sheet and sign so i crossed out the things that weren't correct and wrote that i was concerned one part was incorrect. As i was doing this the delivery driver came into my house and front room and snatched the paper from my hand. Then tried to get me to sign for delivery which i wouldn't do as it was wrong. Then i said i'd call the bed company and he said he'd call his manager, when i came out they had driven off! Very intimidating, any women alone make sure someone is with you for delivery. I have reported them to the bed company too.