I wanted to give zero stars. Furdeco delivered a garden umbrella to my house. They arrived in a large van and decided to bring it up my drive despite it clearly being too large for the drive. On the way down, they broke bushes and left a scrape all the way down my drive. Despite the noise it caused, they drove off failing to stop and see the damage. This was the answer from their complaints department.
We are saddened to hear of your experience.
However, there are no prior notes to advise us not to drive up the driveway and nor was this expressed to the delivery crew ahead of delivery.
Unfortunately, we would be unable to offer a resolution at this point.
So apparently, you have to tell them not to bring a huge van up a narrow drive as they are not able to come to that conclusion for themselves.
Absolute cowboys - avoid
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