Have a delivery on 22 December 2022. It appeared that I had to be available between noon and 1500. No problem with that although initially I read that it was difficult to change. Later on I did get a number to phone if there was a problem. Surprisingly I got a call early in the morning about the delivery. Are you coming now I asked ? I think they said between 10 & 11 am. Surprised at that. Tried to explain my time slot. They did arrive about 10.50 as indicated. Drivers weren't interested in my point that my time slot was noon to 1500. I accepted that time, yet it appears that they can arrive when they want. I don't have that choice. Could understand if they arrived at the slot time & I wasn't there. My fault. Don't what would have happened if I wasn't in @ 10.50. When I raised the issue all got is that we are now going to Manchester !! So what has that to do with me. Sorry not very professional. G S Macdonald