Didn't show up during the scheduled timings of 14:00-17:00. Sent a text around 13:00 to say they would arrive in 10-15 mins, but because I wasn't on my phone to reply, they skipped our slot. Presumably for an early finish. Did not attempt to knock the door at all (evident from video doorbell footage) and the fact we were waiting in. Worst of all they proceeded to lie and say they had knocked the door, yeah of course you did.... all a Web of lies. Disgraceful.
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