Totally dissatisfied with delivery service this morning 16 /6 /2023. Furniture was to be delivered to room , packaging removed and assembled. Furniture was delivered into room and packaging removed but it was not assembled as paid for and as stated on my copy order which was pointed out to delivery men. They called their company and I spoke to a lady who was unhelpful and said that I should contact the store who supplied the furniture. When I pointed out that it was 7-45 am and the store did not open before 9am she said that they could not assemble the furniture as they had other deliveries to make ! Experience confirmed to me that the company has no idea of what customer service means and are not interested in giving it. I also have no confidence in the company taking any notice of and / or corrective action in line with the reviews and comments it receives. The delivery men were eager to leave as they were over the 15min allocated for the delivery ! After they had left the house we noticed that 2 bolts out of 4 needed to fasten the swivel legs to one of the chairs were missing ! !